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Sâmbătă, 13 Aprilie 2013 13:08

Stolen 100,000 bottles

Dear valued Customer,

Yesterday we had about 100,000 products stolen from us, regrettably some orders may experience a slight delay. We sincerely apologize for this unprecedented crime and will be doing our best to reconstruct all orders involved and re-ship. Regrettably Customer Care will be closed in the coming days as we complete this task. The criminals, caught on our security cameras, are being identifying by the proper authorities. The "lot numbers" of the stolen products will be announced in the next few days. If you purchase any of these products that contain lot numbers from our stolen lot number list we would appreciate an email to inform us on where and when you purchased these products. This will help us focus on the parties involved and help eliminate this from ever happening again, you will be compensated for your help.

Thank you

The FA Team.

Sâmbătă, 13 Aprilie 2013 13:04

Approaching nightshift - Our commitment to you

Dear valued customers,

I am pleased to inform you that despite the legal uncertainty in the ecig world which makes long-term planning difficult, Flavourart has finalized the selection of 10 new employees who will support our current staff by operating a nightshift, commencing 2nd of April 2013. This move, along with the installation of a third automated filling line scheduled for mid-May, and our continued investment in specialist equipment, will hopefully help us to further increase production output to meet the huge demands and to reduce delivery times. The new line will allow Flavourart to realise an output of close to 2.5 million 10ml bottles per month. We are committed to operating the nightshift until at least July, with the goal to make it permanent if the legal outlook seems positive.

In the meantime, we can only say thank you to all that have supported us so far with their loyalty, trust, and positive criticism, helping Flavourart to grow as one of the world's leading E liquid companies.

Demand for Flavourart products has risen at a phenomenal rate, much higher than even our most ambitious predictions, and the feedback we have received indicates that this is not just attributable to the general increase in popularity of vaping, but because of our continued commitment to producing only the highest quality and our reinvestment into research and testing. Flavourart has become the name that can be trusted for quality, safety, and integrity, which has always been, and will remain, the main ethos and goal of the company and all who work here.

Cordiali saluti / Kind regards

Massimiliano Mancini

Presidente/CEO

Flavourart srl

Sâmbătă, 13 Aprilie 2013 13:04

Measures to speed up the production proces

Dear Valued Customers,

in order to speed up the production process and deliver your orders in a more timely manner, we have temporarily suspended our 'Mix & Take Service' (the customisation of liquid for electronic cigarettes with more than one flavour), Heaven Juice Ice Blade and the flavoring of bases different than the traditional one. Alternatively, you can choose from an extended range of flavours to add to any of the Heaven Juice Traditional liquid bases, 0mg/ml, 9mg/ml, and 18mg/ml. The flavours can be selected from the "drop-down box" on the product page.

We apologise for any inconvenience and we will re-evaluate those services in the future. Our current priority is to reduce the waiting time between order submission and shipping as this is most important to maintaining our service to customers.

Regards the FA TEAM.

Pareri consumatori

  • Datorita tigarilor electronice am scapat de mirosul neplacut al tutunului.

  • Datorita gamei foarte largi de arome pot savura mai mult decat clasica tigara cu gust de tutun, de exemplu aroma de tutun - RY4 flavor.

© 2013 FlavourArt International SRL. Cod Unic de Inregistrare RO 31273655 Numar de inregistrare la Registrul Comertului: J40/2356/2013 Str. Gladitei nr. 42, Turn T6, Et. 7, Ap. 703, Sector 4, Bucuresti, Romania

Telefon: +4 0314 052 052 | Fax: +4 0314 052 053 | E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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